{"id":19111,"date":"2022-03-10T22:20:03","date_gmt":"2022-03-11T02:20:03","guid":{"rendered":"https:\/\/consentidosocial.com\/?p=19111"},"modified":"2022-03-17T22:33:32","modified_gmt":"2022-03-18T02:33:32","slug":"newtech-e-infotep-graduan-jovenes-en-carreras-de-centro-de-contacto","status":"publish","type":"post","link":"https:\/\/consentidosocial.com\/en\/2022\/03\/10\/newtech-e-infotep-graduan-jovenes-en-carreras-de-centro-de-contacto\/","title":{"rendered":"Newtech e Infotep grad\u00faan j\u00f3venes en carreras de Centro de Contacto"},"content":{"rendered":"

 <\/p>\n

Santo Domingo, Rep\u00fablica Dominicana . \u2013<\/strong> Con el objetivo de elevar el nivel profesional del capital humano de la industria de Call Centers, el Grupo Newtech y el Instituto Nacional de Formaci\u00f3n T\u00e9cnico Profesional (Infotep), invistieron varios j\u00f3venes en el Plan Piloto de Operaci\u00f3n de Estaciones de Servicio para Centros de Contacto.<\/p>\n

Un total de nueve alumnos se graduaron \u00a0en este programa, que ofrece una preparaci\u00f3n especializada, dirigida al personal que trabaja actualmente en los centros de contacto de Newtech y los candidatos potenciales del mismo.<\/p>\n

Este proyecto busca profesionalizar la carrera de Centros de Contacto y promete avances favorables en el sector de BPO en el pa\u00eds.<\/p>\n

\u201cGracias a este curso nuestros empleados presentaron un crecimiento en su productividad\u00a0 de un 18%. Dichas mejoras los encaminan a una carrera prometedora dentro de la industria. Asimismo, este programa pretende elevar el nivel profesional del capital humano de nuestra industria y para alcanzarlo junto a Infotep hemos dise\u00f1ado un pensum t\u00e9cnico-profesional\u201d, afirm\u00f3 Jos\u00e9 Luis Del R\u00edo, CEO del Grupo Newtech.<\/p>\n

Del R\u00edo explic\u00f3 que el pensum cubre 95 horas de estudio, con materias que promueven el desarrollo de habilidades duras y blandas, as\u00ed como el reforzamiento del ingl\u00e9s, elevando de esta manera el nivel de fuerza laboral en beneficio de la industria.<\/p>\n

Asimismo, destac\u00f3 que \u201cEsta iniciativa innovadora de Newtech en beneficio de miles de j\u00f3venes que necesitan un primer empleo, as\u00ed como para los ya empleados en el sector, promueve colocar a nuestro pa\u00eds en una posici\u00f3n m\u00e1s competitiva ante mercados internacionales con demandas de alto nivel en servicios de atenci\u00f3n al cliente\u201d.<\/p>\n

\u00abDurante los a\u00f1os trabajando en el sector de Contact Centers he aprendido a ser persistente, a pensar diferente y buscar soluciones, adem\u00e1s a tener un mejor manejo con el cliente y entendimiento del negocio, as\u00ed como muchas ideas de c\u00f3mo mejorar distintos aspectos del mercado. Muchas gracias a Newtech y a Infotep por darme la oportunidad de capacitarme, \u00a0prepararme y adquirir conocimientos que s\u00e9 que me van ayudar a crecer no solo como persona, sino tambi\u00e9n en el \u00e1mbito profesional\u00bb, manifest\u00f3 el graduando Marco Soriano.<\/p>\n

En su intervenci\u00f3n el tambi\u00e9n graduando Edgar Segura asegur\u00f3 que \u00abanteriormente ten\u00eda un pensamiento muy general de lo que eran los Call Centers, no ten\u00eda una idea de que se pod\u00eda crecer, pero s\u00ed me he dado cuenta de que en la industria uno se forma para nuevos horizontes y nuevas posiciones como \u00e9sta que estoy llevando en el momento\u00bb.<\/p>\n

La actividad se realiz\u00f3 en las instalaciones de Newtech Global<\/a>, en Santo Domingo y cont\u00f3 con la participaci\u00f3n de representantes de la Asociaci\u00f3n Dominicana de Zonas Francas (Adozona), el Instituto Nacional de Formaci\u00f3n T\u00e9cnico Profesional (Infotep), el Consejo Nacional de Zonas Francas de Exportaci\u00f3n (CNZFE) y el sector de BPO en el pa\u00eds.<\/p>\n

\"\"
Directivos de Newtech Global, en el acto de graduaci\u00f3n del curso de capacitaci\u00f3n.<\/figcaption><\/figure>","protected":false},"excerpt":{"rendered":"

  Santo Domingo, Rep\u00fablica Dominicana . \u2013 Con el objetivo de elevar el nivel profesional del capital humano de la industria de Call Centers, el Grupo Newtech y el Instituto Nacional de Formaci\u00f3n T\u00e9cnico Profesional (Infotep), invistieron varios j\u00f3venes en el Plan Piloto de Operaci\u00f3n de Estaciones de Servicio para Centros de Contacto. Un total […]<\/p>\n","protected":false},"author":213,"featured_media":19112,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[11],"tags":[],"class_list":["post-19111","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-placeres"],"yoast_head":"\nNewtech e Infotep grad\u00faan j\u00f3venes en carreras de Centro de Contacto - Con Sentido Social<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/consentidosocial.com\/en\/2022\/03\/10\/newtech-e-infotep-graduan-jovenes-en-carreras-de-centro-de-contacto\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Newtech e Infotep grad\u00faan j\u00f3venes en carreras de Centro de Contacto - Con Sentido Social\" \/>\n<meta property=\"og:description\" content=\"  Santo Domingo, Rep\u00fablica Dominicana . \u2013 Con el objetivo de elevar el nivel profesional del capital humano de la industria de Call Centers, el Grupo Newtech y el Instituto Nacional de Formaci\u00f3n T\u00e9cnico Profesional (Infotep), invistieron varios j\u00f3venes en el Plan Piloto de Operaci\u00f3n de Estaciones de Servicio para Centros de Contacto. 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