{"id":25115,"date":"2023-04-01T00:04:10","date_gmt":"2023-04-01T04:04:10","guid":{"rendered":"https:\/\/consentidosocial.com\/?p=25115"},"modified":"2023-05-09T00:22:22","modified_gmt":"2023-05-09T04:22:22","slug":"soluciones-digitales-del-popular-ganan-dos-stevie-awards-de-servicio-al-cliente","status":"publish","type":"post","link":"https:\/\/consentidosocial.com\/en\/2023\/04\/01\/soluciones-digitales-del-popular-ganan-dos-stevie-awards-de-servicio-al-cliente\/","title":{"rendered":"Soluciones digitales del Popular ganan dos Stevie\u00ae Awards"},"content":{"rendered":"<p><strong>Las Vegas, EEUU<\/strong>.\u2013 Las funcionalidades digitales de \u201cReclamaciones\u201d y de \u201cTurnos y Citas\u201d a trav\u00e9s de la App Popular ganaron sendos galardones internacionales de bronce en la categor\u00eda de Soluci\u00f3n de Inteligencia de Negocios.<\/p>\n<blockquote>\n<hr \/>\n<p>Sucedi\u00f3 durante la gala de la d\u00e9cimo s\u00e9ptima edici\u00f3n de los premios Stevie\u00ae para Ventas y Servicio al Cliente, celebrada en la ciudad estadounidense de Las Vegas.<\/p>\n<hr \/>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-25117\" src=\"https:\/\/consentidosocial.com\/wp-content\/uploads\/2023\/05\/Reclamaciones.jpg\" alt=\"\" width=\"788\" height=\"525\" srcset=\"https:\/\/consentidosocial.com\/wp-content\/uploads\/2023\/05\/Reclamaciones.jpg 788w, https:\/\/consentidosocial.com\/wp-content\/uploads\/2023\/05\/Reclamaciones-300x200.jpg 300w, https:\/\/consentidosocial.com\/wp-content\/uploads\/2023\/05\/Reclamaciones-768x512.jpg 768w, https:\/\/consentidosocial.com\/wp-content\/uploads\/2023\/05\/Reclamaciones-696x464.jpg 696w, https:\/\/consentidosocial.com\/wp-content\/uploads\/2023\/05\/Reclamaciones-630x420.jpg 630w\" sizes=\"auto, (max-width: 788px) 100vw, 788px\" \/><\/p><\/blockquote>\n<blockquote class=\"td_quote td_quote_right\"><p>Un jurado internacional consider\u00f3 positivamente ambas soluciones entre 2,300 candidaturas presentadas y 170 propuestas finalistas de todo el mundo.<\/p><\/blockquote>\n<p><span class=\"dropcap dropcap2\"><strong><span style=\"color: #0000ff;\">L<\/span><\/strong><\/span>a funcionalidad de \u201cReclamaciones\u201d permite al cliente, desde la aplicaci\u00f3n en su tel\u00e9fono m\u00f3vil, presentar sus solicitudes de reclamaciones y darles seguimiento sobre una amplia variedad de t\u00f3picos como dep\u00f3sitos en cajeros autom\u00e1ticos, revisi\u00f3n de cargos por mora o financiamiento, cuentas corrientes personales, de ahorro y pr\u00e9stamos, retiros, transacciones con tarjetas de cr\u00e9dito y correcci\u00f3n de cuotas o pagos de productos, entre otros.<\/p>\n<blockquote>\n<hr \/>\n<p>Sumaron 27 las valoraciones por parte del jurado examinador, quienes las calificaron como \u201cuna asombrosa historia de \u00e9xito en los negocios\u201d, \u201cun gran logro para el \u00e9xito de los clientes\u201d, \u201cuna gran idea innovadora\u201d y \u201cuna forma buena y sencilla de resolver algunos puntos d\u00e9biles importantes y cr\u00edticos que enfrentan los clientes\u201d.<\/p>\n<hr \/>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-25118\" src=\"https:\/\/consentidosocial.com\/wp-content\/uploads\/2023\/05\/Turnos-y-Citas.jpg\" alt=\"\" width=\"756\" height=\"504\" srcset=\"https:\/\/consentidosocial.com\/wp-content\/uploads\/2023\/05\/Turnos-y-Citas.jpg 756w, https:\/\/consentidosocial.com\/wp-content\/uploads\/2023\/05\/Turnos-y-Citas-300x200.jpg 300w, https:\/\/consentidosocial.com\/wp-content\/uploads\/2023\/05\/Turnos-y-Citas-696x464.jpg 696w, https:\/\/consentidosocial.com\/wp-content\/uploads\/2023\/05\/Turnos-y-Citas-630x420.jpg 630w\" sizes=\"auto, (max-width: 756px) 100vw, 756px\" \/><\/p><\/blockquote>\n<p><span class=\"dropcap dropcap2\"><strong><span style=\"color: #0000ff;\">S<\/span><\/strong><\/span>obre \u201cTurnos y Citas\u201d subrayaron que \u201caumenta la eficiencia en la sucursal, tanto para los clientes como para los empleados\u201d, ayudando al banco \u201ca mantenerse por delante de sus competidores\u201d. Sobre \u201cReclamaciones\u201d indicaron que \u201cla satisfacci\u00f3n del 73% es impresionante\u201d.<\/p>\n<blockquote class=\"td_quote_box td_box_center\"><p>Christopher Paniagua, presidente ejecutivo del Popular, se mostr\u00f3 \u201cincre\u00edblemente satisfecho\u201d por estos reconocimientos internacionales, ya que evidencian \u201cel liderazgo de nuestra organizaci\u00f3n en la transformaci\u00f3n digital de los servicios financieros del pa\u00eds, con propuestas que son fruto del trabajo en equipo y una visi\u00f3n de desarrollo \u00e1gil, siempre pensando y anticipando las necesidades de nuestros clientes para simplificar sus vidas, aportando al mismo tiempo al desarrollo sostenible del pa\u00eds\u201d.<\/p><\/blockquote>\n<p><span class=\"dropcap dropcap2\"><strong><span style=\"color: #0000ff;\">E<\/span><\/strong><\/span>l Popular es reconocido por tercer a\u00f1o consecutivo por parte de esta premiaci\u00f3n internacional de negocios, organizada por la International Business Awards\u00ae (IBA) de Estados Unidos, y considerada la m\u00e1s importante de su clase.<\/p>","protected":false},"excerpt":{"rendered":"<p>Las Vegas, EEUU.\u2013 Las funcionalidades digitales de \u201cReclamaciones\u201d y de \u201cTurnos y Citas\u201d a trav\u00e9s de la App Popular ganaron sendos galardones internacionales de bronce en la categor\u00eda de Soluci\u00f3n de Inteligencia de Negocios. Sucedi\u00f3 durante la gala de la d\u00e9cimo s\u00e9ptima edici\u00f3n de los premios Stevie\u00ae para Ventas y Servicio al Cliente, celebrada en [&hellip;]<\/p>\n","protected":false},"author":213,"featured_media":25116,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[14],"tags":[987,989,988,439,819,984,977,985,986],"class_list":["post-25115","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-coctel","tag-funcionalidades","tag-iba","tag-inteligencia-de-negocios","tag-popular","tag-premios","tag-reclamaciones","tag-servicio","tag-stevie-awards","tag-turnos-y-citas"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Soluciones digitales del Popular ganan dos Stevie\u00ae Awards - Con Sentido Social<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/consentidosocial.com\/en\/2023\/04\/01\/soluciones-digitales-del-popular-ganan-dos-stevie-awards-de-servicio-al-cliente\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Soluciones digitales del Popular ganan dos Stevie\u00ae Awards - Con Sentido Social\" \/>\n<meta property=\"og:description\" content=\"Las Vegas, EEUU.\u2013 Las funcionalidades digitales de \u201cReclamaciones\u201d y de \u201cTurnos y Citas\u201d a trav\u00e9s de la App Popular ganaron sendos galardones internacionales de bronce en la categor\u00eda de Soluci\u00f3n de Inteligencia de Negocios. 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