{"id":39634,"date":"2026-08-10T20:57:04","date_gmt":"2026-08-11T00:57:04","guid":{"rendered":"https:\/\/consentidosocial.com\/?p=39634"},"modified":"2026-08-12T21:14:18","modified_gmt":"2026-08-13T01:14:18","slug":"banco-popular-gana-premio-ssc-blue-prism-por-excelencia-transformacional-con-robotica","status":"publish","type":"post","link":"https:\/\/consentidosocial.com\/en\/2026\/08\/10\/banco-popular-gana-premio-ssc-blue-prism-por-excelencia-transformacional-con-robotica\/","title":{"rendered":"Banco Popular gana premio SS&#038;C Blue Prism por excelencia transformacional con rob\u00f3tica"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><strong>Santo Domingo, Dominican Republic.-<\/strong> El Banco Popular Dominicano recibi\u00f3 el galard\u00f3n Excelencia Transformacional | Americas All-Star en los premios SS&amp;C Blue Prism Customer Excellence 2026, tras situarse entre las iniciativas m\u00e1s destacadas de la regi\u00f3n por sus avances en automatizaci\u00f3n inteligente y transformaci\u00f3n digital.<\/p>\n<p>Para los clientes, esta transformaci\u00f3n se refleja en servicios m\u00e1s consistentes y confiables, con menores tiempos de respuesta y menos necesidad de correcciones.<\/p>\n<p>En 2025, la automatizaci\u00f3n rob\u00f3tica implementada por la organizaci\u00f3n financiera redujo hasta en un 84% los tiempos de atenci\u00f3n en determinados procesos cr\u00edticos del banco, asegurando respuestas oportunas y de mayor calidad, incluso durante per\u00edodos de alta demanda.<\/p>\n<blockquote><p>Este galard\u00f3n da continuidad al reconocimiento obtenido por el Banco Popular en 2024, cuando SS&amp;C Blue Prism distingui\u00f3 su programa de automatizaci\u00f3n en la categor\u00eda Regional All-Stars Americas de Excelencia Transformacional.<\/p><\/blockquote>\n<p><span class=\"dropcap dropcap2\">E<\/span>n esta edici\u00f3n de los premios SS&amp;C Blue Prism 2026 recibi\u00f3 m\u00e1s de 1,000 postulaciones y de estas solo 32 resultaron ganadoras, siendo Banco Popular Dominicano el \u00fanico seleccionado de Latinoam\u00e9rica.<\/p>\n<p>Christopher Paniagua, presidente ejecutivo del Popular, valor\u00f3 la distinci\u00f3n y se\u00f1al\u00f3 que \u201cla automatizaci\u00f3n inteligente, impulsada por la rob\u00f3tica, ha transformado nuestra eficiencia operativa, ampliando capacidades y consolidando nuestro liderazgo digital.\u201d<\/p>\n<p><strong>Qu\u00e9 es la Automatizaci\u00f3n Rob\u00f3tica de Procesos<\/strong><\/p>\n<p>La Automatizaci\u00f3n Rob\u00f3tica de Procesos (RPA, por sus siglas en ingl\u00e9s) es un conjunto de robots de software que imitan las tareas repetitivas de las personas en las computadoras, como copiar o mover datos y llenar formularios. Act\u00faan como empleados digitales que trabajan 24 horas al d\u00eda, los siete d\u00edas de la semana, siguiendo reglas exactas que se les ense\u00f1an previamente.<\/p>\n<p>En un banco, su uso es vital porque agilizan operaciones masivas en segundos, en lugar de horas, obteniendo una reducci\u00f3n de gastos operativos internos, que permite a los empleados humanos dedicarse a atender o resolver casos m\u00e1s complejos de los clientes.<\/p>\n<p><strong>Resultados medibles de la automatizaci\u00f3n<\/strong><\/p>\n<p>El Popular desarrolla su programa de Automatizaci\u00f3n Rob\u00f3tica de Procesos desde 2019, cuando inici\u00f3 con tres procesos piloto, hasta superar actualmente los 134 procesos productivos, de los cuales un 40% corresponde a procesos nativos digitales.<\/p>\n<p>Durante ese per\u00edodo, esta capacidad se ha integrado en \u00e1reas como Operaciones, Riesgo, Negocios y Prevenci\u00f3n de Lavado de Activos, y ha respaldado reclamaciones, transferencias internacionales, mantenimientos regulatorios, correcciones masivas y la puesta en marcha de nuevos productos y servicios digitales.<\/p>\n<p>La plataforma de automatizaci\u00f3n gestiona unas 640,000 transacciones mensuales y ha acumulado 7.5 millones de transacciones en el per\u00edodo medido por la entidad. Adem\u00e1s, ha liberado 1.47 millones de horas de trabajo y fomentado una cultura de eficiencia operativa.<\/p>","protected":false},"excerpt":{"rendered":"<p>&nbsp; Santo Domingo, Rep\u00fablica Dominicana.- El Banco Popular Dominicano recibi\u00f3 el galard\u00f3n Excelencia Transformacional | Americas All-Star en los premios SS&amp;C Blue Prism Customer Excellence 2026, tras situarse entre las iniciativas m\u00e1s destacadas de la regi\u00f3n por sus avances en automatizaci\u00f3n inteligente y transformaci\u00f3n digital. Para los clientes, esta transformaci\u00f3n se refleja en servicios m\u00e1s [&hellip;]<\/p>\n","protected":false},"author":213,"featured_media":39641,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[14],"tags":[],"class_list":["post-39634","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-coctel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Banco Popular gana premio SS&amp;C Blue Prism por excelencia transformacional con rob\u00f3tica - Con Sentido Social<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/consentidosocial.com\/en\/2026\/08\/10\/banco-popular-gana-premio-ssc-blue-prism-por-excelencia-transformacional-con-robotica\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Banco Popular gana premio SS&amp;C Blue Prism por excelencia transformacional con rob\u00f3tica - Con Sentido Social\" \/>\n<meta property=\"og:description\" content=\"&nbsp; Santo Domingo, Rep\u00fablica Dominicana.- El Banco Popular Dominicano recibi\u00f3 el galard\u00f3n Excelencia Transformacional | Americas All-Star en los premios SS&amp;C Blue Prism Customer Excellence 2026, tras situarse entre las iniciativas m\u00e1s destacadas de la regi\u00f3n por sus avances en automatizaci\u00f3n inteligente y transformaci\u00f3n digital. 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